FAQ

In the event you are not satisfied with your online purchase, please see 
the return page for our policy and guidelines. 

Do you ship internationally?

We are working on establishing our international 
shipping rates and hope to offer this soon.

When will my order ship?

Orders are typically shipped after they have been handcrafted, 
which typically takes 7-14 business days. 

Can I expedite my order?

You can expedite your shipping, but due to production of each piece being 
hand-made production times cannot be expedited.

How will I know my order has shipped?

  You will receive a confirmation email once your order ships
  with a tracking number.

What if I need to change my order? 

We would be more than happy to adjust your order if it has not yet shipped 
and/or dropped off for shipment. If your items have already been shipped, you must  go through the return / exchange process.


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